MSPs: It’s all about you!

May 1, 2023

Your program, your customized support – and your feedback, please!

Providing managed service providers (MSPs) with the solutions, services and sales tools you need most is a continuous goal at Eaton. When we created our new partner program specifically designed for this channel segment, we listened to your input to better understand MSPs’ unique challenges. The result was a custom-tailored program focused on components that make it easier – and more profitable – for you to deliver managed services to your customers.

Access to comprehensive solutions and benefits

In addition to supplying industry-leading solutions that reduce risk in the power infrastructure equipment you monitor, the Eaton MSP Partner program provides you with access to a full portfolio of connectivity and peripheral products designed to meet the changing needs of your customers. Loaded with advantages to help facilitate new opportunities, the program also offers MSPs the support and tools to boost customer satisfaction while increasing your revenue. Innovative elements include Eaton’s integration with ConnectWise; industry-leading remote monitoring solutions; ongoing training opportunities and customized resources; enhanced technical and customer support; and free and/or discounted demo units through the NFR Program. And as most MSPs operate a hybrid business model, you can also take advantage of our margin-rich Deal Registration program for large buy/resell opportunities.

Focus on support

Eaton also provides extensive resources to ensure that you have the support you need to properly protect and monitor your customers’ critical power infrastructure – from national sales and marketing teams, to a dedicated staff of inside sales engineers and software specialists, to an advanced technical team waiting to untangle any complexities you may encounter. We’ve even authored a children’s book on your channel segment, What Does an MSP Do?

But our work is not done. As part of Eaton’s ongoing commitment to be the very best partner and to evolve our program with your changing needs, we are now soliciting some feedback from you. To help us fine-tune our offering and further optimize our support for MSPs, we invite you to respond to the following five questions. As a token of appreciation for your feedback, we’ll send you a hard copy of our What Does an MSP Do? book.

Respond and reflect your concerns

You can become a voice for your channel segment by answering this brief survey. If you wish to recieve a hardcopy of our What Does an MSP Do? book, make sure to enter your address information.

At Eaton, we are always listening, and we want to make sure that we’re continuing to tailor our offering to what you need most. Thank you for helping us in our efforts to continue developing innovative ways to put more profit in Power as a Service.