The solution that should be at the top of every retailer’s shopping list: Cloud-connected UPSs
Nov 11, 2025
By Angelo Tomarchio, Eaton Segment Development Manager, Retail
With the holiday shopping season fast approaching, Eaton resellers have the opportunity to provide their retail customers with the gift that just keeps giving: access to Cloud-Connected UPS solutions designed to help them ensure continuous uptime, protect data, and deliver seamless customer experiences ― all year long.
The Tripp Lite series cloud-connected UPS systems are manageable, scalable and flexible solutions for battery backup, surge protection and cloud-based remote monitoring.
Without question, today’s retail environment looks very different than it did just a few years ago. From cloud-connected point-of-sale terminals to self-checkouts that rely on edge compute to AI-driven analytics that shape decision-making, the sector has transformed into a complex digital ecosystem. And as retail has become increasingly intelligent and connected, the critical infrastructure supporting it has had to evolve, as well.
Powering the shift to intelligent retail
That includes the uninterruptible power supplies (UPSs) deployed in shopping spaces. While traditional front-of-store UPSs have long been relied upon to keep equipment up and running during brief power interruptions, historically, their role has been primarily reactive. In addition, many retailers overlooked the option of monitoring these systems due to the complexity of installing and configuring costly network cards, completing ongoing firmware upgrades, and other requirements.
Yet as digital transformation pushes intelligence and connectivity all the way to the edge, the strategy around UPS systems has evolved from reactive and isolated to proactive and integrated. In the modern retail environment, front-of-store devices have become just as mission-critical as network closets or back-office devices. This makes sense, considering that the impacts of downtime extend far beyond the registers to kiosks, sensors, cameras and other critical retail equipment. In the connected store era, reacting after a failure is too late, as a single minute of downtime can result in the loss of revenue, operational efficiency and customer trust.
Cloud Connectivity that puts control first
Thankfully, Eaton’s Cloud-Connected UPSs help retailer to prevent those devastating effects, offering a simple, scalable way to bring visibility, control and resilience to the very edge of retail operations. Shipped with built-in connectivity and software at no additional charge, the units securely report health, status, and event data to a cloud dashboard. This allows IT teams to monitor power health, battery status, and environmental conditions in real time across thousands of locations from a single pane of glass.
With the capabilities of Eaton’s Cloud Connected UPSs, retailers can check everything off their shopping lists. In addition to safeguarding uptime across retail environments, the units deliver seamless customer experiences, enable edge computing and IoT, ensure data security and compliance, and promote resiliency in the wake of a fragile grid. Providing much more than just backup power during an outage, the UPSs allow retailers to identify and resolve potential issues before they impact checkout lanes, self-service kiosks or mobile POS devices.
Always-on power for always-on retail
In an era where every second of uptime counts, Eaton’s Cloud Connected UPSs keep front-of-store systems resilient, responsive and ready ― transforming from a passive backup device into an active participant in the store’s digital infrastructure and helping retailers protect revenue at the edge.
For more information
As holiday shoppers prepare to descend in droves into shopping malls and storefronts, now is the time to make sure your retail customers are sufficiently prepared. For more information on how Eaton solutions help power retail’s connected future, visit our Retail Solutions Hub.